Acceptance:
Use of a membership card constitutes acceptance of the terms and conditions listed herein.
Membership Card:
The membership card is the property of the issuing agent and must be returned upon request.
Membership cards are valid for the Membership Term as embossed on the membership card, which is one year after the initial purchase date.
Membership cards have no cash value and do not guarantee a reservation.
Membership Benefit Conditions:
All Membership Benefits are valid only during the Membership Term and will automatically expire thereafter.
All benefits are subject to availability, valid seven days a week, excluding Black-Out Dates, and may not be used in conjunction with any other discount or promotional offer.
Benefits:
as a member of Banan Beach you will get the following: Except Black-Out Dates
Transferable:
Benefits may be used by the Member or by a member’s guest.
The Member/ Membership Card need not be present at time of guests’ use of the benefit.
Non-Transferable:
Benefits may be used only by the Member and upon presentation of their valid Membership Card. Proof of identification may be required by HOTEL.
Black-Out Dates:
All benefits will not be valid on the Public and National holiday, New Year’s Eve, New Year’s Day, Valentine’s Day, Halloween and Special Events.
Modifications (Restaurant & Benefit Changes):
Restaurants may cease to honor benefits without prior notice.
Benefits may also be subject to change without prior notice.
Wherever possible, members will be kept updated on all such modifications.
Members can also verify restaurant benefits by calling Customer Services.
Lost/Stolen Membership Materials:
All lost or stolen cards will not be replaced.
Lost or stolen membership cards must be reported to Customer Services.
A processing fee of 300AED will be charged for each replacement membership card, which will be issued with the same expiration date as the first card.
Cancellations:
Cancellation of Membership will be honored up to twenty-one (21) days from the purchase date, but no refund will be issued until the membership card has been returned to Banan Beach front desk and deducts all the benefits used in the past period.
Limitation of Liability:
In the event of a breach of any of the provisions hereof by any Protected Party, the extent of any liability of any such Protected Party shall be limited to the amounts paid by members as a subscription for membership.
Please read these conditions carefully. We want you to be satisfied with your stay at Banan Beach. Therefore, on accepting these Terms & Conditions, we warrant that you have read and accepted these conditions both on your behalf and all persons named under your booking. It is essential and a requirement of our contract that you also carefully and thoroughly read and abide by all the information we provide you with at any stage for your own safety and security. This information also forms part of our contract where it relates to your confirmed stay arrangements.